Position Objectives:

• Passionately deliver an above-and-beyond experience to your clients
• Perform medical aesthetic & esthetic treatments according to protocols
• Desire to grow with a team who wants to empower and be empowered
• Portray a professional self-image and master treatment/product technical knowledge and skills.
• Eagerly invest in self-education to ensure growth.

Primary Responsibilities:

• Learn and perform all medical aesthetic procedures such as IPL, lasers, skin resurfacing, body contouring, chemical peels, micro-needling, facials and more.
• Interacts cooperatively with other MediSpa team members to provide a seamless guest experience
• Effectively inform clients of pre and post-procedure care, at-home skin care needs, and treatment plans.
• Presents a warm, gracious, and professional persona toward guests and co-workers
• Adheres to a high professional image standard such as dress, appearance, language, and lifestyle
• Practices the highest standard of sanitation, neatness, and visual presentation
• Complete tracking sheets and update client profiles daily.
• Daily follow-ups with clients to ensure their satisfaction.
• Takes pride and responsibility for all equipment, treatment rooms, shared space and the overall clinic image
• Meet monthly goals such as treatment, retail, and package sales
• Maintain strong client relationships, delivering the highest level of service.
• Professional and confident while listening to client concerns and able provide customized treatment plan following their needs and budget.
• Attends and participates in all general and team meetings
• Assists with laundry and MediSpa cleaning, even if an assistant is available
• Maintains treatment suite inventory and other organizational tasks
• Attends all in-house training and commits to outside continuing education
• Attends monthly, weekly and daily shift line up meetings
• Open to coaching, role-playing, and improvements to perfect skills
• Participates in all aspects of marketing/special events planning and execution
• When asked, evaluates potential new team members for various positions
• Assists and aids in training new team members if asked
• Completes daily checklist of cleaning obligations and abides by all county, state, and local laws and regulations regarding sanitation, cleanliness, and safety
• Adheres to work schedule and has good work ethics
• Is a team player and assists others whenever asked
• Maintains a positive and professional attitude
• Sets and achieves goals and targets

Desired Qualifications:

• Valid esthetic license
• Specialized skills and knowledge of facial protocols and equipment
• Guest service-oriented with the ability to deliver the ultimate aesthetic experience
• Ability to follow protocols and directions
• Passion for continuing education
• A professional work ethic and image

Preferred Characteristics:

• Guest service oriented
• Enjoys a team environment and interaction with co-workers
• Excellent communication skills
• Flexible and cooperative
• Exceptional organizational skills and follow-through
• Able to multi-task and improvise on the spur of the moment
• High energy, able to work in a fast-paced environment
• Efficient with time management, prompt, complete treatments within the assigned time
• Good sense of humour
• Self-motivated and positive
• Able to work well under pressure
• Welcomes change
• Seeks out knowledge and enjoys learning/strives for professional growth