Privacy Policy for Sparkle Lifestyle & MediSpa
At Sparkle Lifestyle & MediSpa, accessible from https://sparklelifestyle.ca, your privacy is one of our top priorities. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.
1. Information We Collect
We collect personal data when you:
- Book a consultation or treatment
- Sign up for a membership or promotional offer
- Make a purchase via our online store
- Fill out a contact form or subscribe to our emails
- Engage with us on social media or via online ads
The types of personal data we may collect include:
- Name, email address, phone number
- Billing and shipping address
- Payment information (processed securely via third-party payment gateways)
- Medical history and treatment preferences (during consultations)
- Device information, IP address, and browser type (via analytics)
2. How We Use Your Information
We use your personal information to:
- Book and manage your appointments
- Process product purchases and service payments
- Customize your skincare and treatment plans
- Send you appointment reminders, promotions, and educational content
- Improve our website and customer experience
- Comply with legal and medical regulations
3. Sharing Your Information
We do not sell or rent your personal information. We may share it with:
- Trusted third-party platforms for booking (Mindbody), email/SMS communication (ActiveCampaign, SalesMessage), and analytics (Google, Meta)
- Payment processors for secure transaction processing (e.g., Stripe, WooCommerce Payments)
- Medical professionals within our clinic to personalize your care
- Authorities when required by law
All third-party partners are GDPR and/or HIPAA compliant, where applicable.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (like Meta Pixel and Google Analytics) to:
- Track website performance
- Analyze user behavior
- Serve you relevant ads
- Improve our marketing campaigns
You can manage cookie preferences in your browser settings.
5. Data Retention
We retain your information for as long as needed to:
- Provide you with services and support
- Comply with legal, tax, or medical obligations
- Maintain records of purchases and consultations
6. Your Privacy Rights
Depending on your location, you may have rights to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt-out of marketing communications at any time
To make a privacy-related request, email us at info@sparklelifestyle.ca.
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no online transmission is ever fully secure, so we cannot guarantee absolute security.
8. Children’s Privacy
Our services are not directed to children under 18. We do not knowingly collect personal data from anyone under that age.
9. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date. Please check back periodically for updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, contact:
Sparkle Lifestyle & MediSpa
154 Church Street, Moncton, NB
Phone: (506) 871-4421
Email: info@sparklelifestyle.ca
Website: https://sparklelifestyle.ca