Privacy Policy · Sparkle Lifestyle & MediSpa
Privacy Policy
Your privacy matters to us. This policy explains how Sparkle Lifestyle & MediSpa collects, uses, discloses, stores, and protects personal information when you visit our website, book services, shop online, complete forms, communicate with us, or receive care from our team.
Effective date: June 22, 2026
We do not sell personal information
We collect only what we need
You may request access or correction
Questions? Email us
In short: Sparkle Lifestyle & MediSpa may collect personal information such as contact details, booking details, purchase details, consultation information, medical history relevant to treatment, payment-related information processed through third-party gateways, website analytics, cookies, and marketing preferences. We use this information to provide services, manage appointments, personalize care, process purchases, communicate with clients, improve our website, meet legal and regulatory obligations, and protect our business, clients, and team.
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Privacy Policy sections
1. Information we collect
We may collect personal information when you interact with Sparkle Lifestyle & MediSpa online or in person, including when you book an appointment, attend a consultation, receive a treatment, join a membership, claim a promotion, buy products, submit a form, subscribe to emails or SMS, contact us, engage with social media or ads, or use our website.
Contact information
Name, email address, phone number, mailing address, account details, and communication preferences.
Booking + service information
Appointment details, service history, consultation notes, treatment preferences, forms, consent records, and provider notes.
Health-related information
Medical history, allergies, medications, contraindications, concerns, goals, photos, and information needed to assess treatment suitability.
Purchase + payment information
Billing, shipping, order history, memberships, gift cards, and payment details processed by third-party payment providers.
Website + device information
IP address, browser type, device information, pages visited, referral source, and general analytics data.
Marketing information
Email/SMS preferences, promotion responses, ad interactions, form submissions, and communication history.
2. How we use your information
- Book, confirm, reschedule, and manage appointments.
- Provide consultations, treatments, skincare recommendations, and aftercare support.
- Assess treatment suitability, contraindications, risks, allergies, medical history, and consent.
- Process purchases, returns, memberships, gift cards, invoices, and payments.
- Communicate with you by phone, email, SMS, website forms, booking platforms, or other channels.
- Send appointment reminders, follow-up instructions, education, promotions, and newsletters where permitted.
- Improve our website, online store, advertising, services, client experience, and business operations.
- Maintain records needed for medical, legal, tax, insurance, regulatory, and accounting purposes.
- Protect the safety, security, rights, property, and operations of our clients, team, clinic, and website.
4. Sharing your information
We do not sell or rent your personal information. We may disclose information only when needed to provide services, operate our business, meet legal obligations, protect safety, or use trusted service providers.
Booking + client management platforms
For scheduling, forms, reminders, client records, memberships, and service management.
Payment + ecommerce providers
For secure payment processing, online store orders, invoices, refunds, shipping, and fraud prevention.
Communication tools
For email, SMS, phone, form submissions, newsletters, promotions, and appointment communications.
Analytics + advertising platforms
For website performance, traffic measurement, ad effectiveness, and marketing optimization.
Professional advisors + insurers
For accounting, legal, insurance, compliance, audit, risk, or business support.
Authorities or regulators
When required or permitted by law, court order, regulatory request, emergency, or safety concern.
5. Health, treatment, and image information
Because Sparkle Lifestyle & MediSpa provides medical aesthetic, skin, wellness, and intimate health services, we may collect health-related information that is relevant to consultation, treatment planning, safety, consent, aftercare, and follow-up. This may include medical history, medications, allergies, pregnancy or breastfeeding status, contraindications, concerns, goals, consent forms, treatment photos, skin imaging, and provider notes.
Treatment photos, before-and-after images, testimonials, and identifiable content are only used for marketing or public display with appropriate consent. You may ask questions about how your treatment photos or records are used and stored.
7. How long we keep information
We keep personal information only as long as reasonably necessary for the purposes described in this policy, or as required for legal, medical, regulatory, tax, accounting, insurance, security, dispute-resolution, or business purposes.
Retention periods may vary depending on the type of information, the service received, legal requirements, professional obligations, and whether information forms part of a medical or business record.
8. Your privacy rights
Depending on your location and the applicable law, you may have the right to request access to personal information we hold about you, ask that inaccurate or incomplete information be corrected, withdraw consent for optional uses, opt out of marketing, ask questions about our privacy practices, or make a complaint.
To make a privacy request, email info@sparklelifestyle.ca. We may need to verify your identity before responding. Some information may be withheld where required or permitted by law, including when records contain another person’s information, legal privilege, safety concerns, or retention obligations.
9. Security safeguards
We use reasonable administrative, technical, and physical safeguards to help protect personal information against unauthorized access, use, disclosure, loss, theft, alteration, or destruction. These may include access controls, password protection, staff training, secure systems, confidentiality practices, and limiting access to information based on role and need.
No online system, email, SMS, website, or electronic transmission is completely secure. We cannot guarantee absolute security, but we take privacy and confidentiality seriously and work to protect the information entrusted to us.
10. Children and minors
Our website and services are not directed to children. We do not knowingly collect personal information from children through the website without appropriate consent. Some services may be restricted by age or require parent/guardian involvement, medical consent, or provider assessment.
11. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, legal requirements, or business operations. The updated policy will be posted on this page with a revised effective date.
12. Contact us
Questions about this Privacy Policy or our privacy practices can be directed to:
Sparkle Lifestyle & MediSpa
154 Church Street, Moncton, NB
Phone: (506) 871-4421
Email: info@sparklelifestyle.ca
Website: https://sparklelifestyle.ca/
Legal review note: This policy is written for clarity and client experience, but privacy policies can have legal consequences. Sparkle should have this page reviewed by qualified Canadian privacy/legal counsel to confirm it fits the clinic’s exact systems, processors, health-record obligations, consent workflows, cookie tools, and provincial/federal requirements.